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(916) 223-2763
24-Hour Message Center
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Handy Helpers
(HH)
Handy Helpers (HH) are skilled volunteers who can assist those who need help with home-related tasks such as replacing smoke detector batteries, furnace filters, light bulbs, programming sprinkler systems, and much more. They can evaluate a problem to determine whether a HH can help or whether professional assistance is needed. While not an "emergency" service, the HH assigned to the task will contact the resident within at least 48 hours.
HH volunteers have been trained in many of the standard fixtures in the Lincoln Hills homes. Some volunteers have been trained by the contractors themselves and have passed this training on to other volunteers. When a call is received by the I&R volunteer, they may ask questions such as the ceiling height or the model name of the home, if the resident has a ladder on-site, or the size of the bed, if a mattress needs turning. In addition, when the HH calls to schedule an appointment time, he or she may ask additional questions to ensure that the service is timely and efficient.
The services shown at right are services that HHs provide or not provide.
A service request not shown may be provided, if it seems reasonable and a HH Evaluator approves it.
Services Provided
Assemble artificial Christmas trees (up to 6')
Doorbell: replace button/adjust chimes *(S)
Doorbell, Smart: install "Ring", etc. *(S)
Electrical: GFIs/switches/plugs *(S)
Furnace filters: replace/clean
Garage door: lube/program
Garbage disposal: unjam
Hang pictures/mirrors (<20 lbs)
Light bulbs and/or reset GFI
Mattress: turn (1 HH + assistant)
Moving: light furniture/boxes (<35 lbs)
Refrigerator filter: replace
Shower head: replace
Smart vent: program *(S)
Smoke alarm & CO detectors: batteries
Smoke alarm: replacement install *(S)
(except on 12 ft.+ ceiling)
Sprinkler controller: replace / adjust
Sprinkler heads: replace/adjust (1 or 2)
Telephones: diagnose/repair *(S)
Thermostat: program/replace batteries
TV-VCR-DVD: adjust/connect *(S)
Water heater - check for rust
Services NOT Provided
Caregiver relief
Check entire drip system
Clean gutters
Climb into attics
Climb on the roof
Computers: diagnose / simple adjustment
Hang anything on outside walls/eaves
Health care related tasks:
- Administer medications
- Lift or transfer person from chair/bed
Install grab bars
Install weather stripping
Lift or move anything over 35 lbs
Plumbing - or anything related
Relight pilot lights
Transport Caller in automobile
Using Caller's debit or credit card
Work on 14 ' or higher ceilings
Work on eaves
Note: *(S) indicates that a specialist on the Handy Helper team will be assigned to this type of task.